4193-Pharmacy Account Manager
A Day in the Life
You will participate in PQS business and new product development in the pharmacy sector, such as the launch of EQUIPP Copilot, GTM readiness, and adoption. You will manage the services delivered to assigned pharmacy clients, including monthly reporting efforts, access to EQUIPP, and any network processes. You will oversee the development and execution of contracts for assigned pharmacy clients and their various support networks, establish service levels, and improve engagement and embeddedness with EQUIPP performance information. You will contribute to Weekly Client Services calls for both internal and external stakeholders, develop and support a process of goal setting for individual accounts and overall goals, facilitate the process of any new work or development items identified, and be the customer’s champion for the work from inception to deployment.
You will build and maintain positive relationships with select pharmacy clients, improve and expand user engagement and experience with EQUIPP performance data, and may include travel to corporate headquarters for select clients. You will develop tailored approaches to manage relationships based on client needs, provide client-specific guidance on adoption of quality improvement processes that can impact performance measurement scores, provide training and resources for clients as it relates to medication-related quality measures and specifically, use of EQuIPP, attend conferences and trade shows where community pharmacists are the primary audience, and improve utilization of EQUIPP Support through current support service desk, covering PQS contract-related questions from pharmacies or general support questions from select pharmacy clients. You will work collaboratively with all PQS staff as well as its parent companies to ensure that PQS's mission and plans are carried out successfully.
What You Need
- A Bachelor's degree
- Solid understanding of pharmacy marketplace
- Solid understanding of quality measurement for medication use and management
- Medicare Stars, HEDIS and/or pharmacy clinical services
- Excellent communication skills and the ability to build/maintain customer relationship
- Excellent work ethic, including the ability to achieve with minimal supervision
- Ability to observe high levels of business protocol and to maintain confidentiality
- Must be able to work under pressure and meet sensitive timelines
What We Offer
- Generous Paid Time Off
- Best-in-Class Parental Leave
- Recognition & Rewards
- Comprehensive Insurance Coverage
- Optional Perks
Equal Opportunity Employer
Innovaccer Inc. is an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive workplace where all employees feel valued and empowered regardless of any characteristic protected by federal, state or local law including, without limitation, race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, medical condition, disability, age, marital status, or veteran status.
Additional Information
We participate in the E-Verify program to confirm employment eligibility of all newly hired employees based out of the U.S. and employed by Innovaccer Inc. For any additional information, please visit the below websites:
- E-Verify
- Right to Work (English)
- Right to Work (Spanish)
Disclaimer: Innovaccer does not charge fees or require payment from individuals or agencies for securing employment with us. We do not guarantee job spots or engage in any financial transactions related to employment. If you encounter any posts or requests asking for payment or personal information, we strongly advise you to report them immediately to our HR department at px@innovaccer.com. Additionally, please exercise caution and verify the authenticity of any requests before disclosing personal and confidential information, including bank account details.