3rd Shift Quality Liaison

Responsibilities

• Responsible for the relationship between CLI and the customer and will be located at the customer site.
• Effectively communicate with the customer on quality and material flow issues to minimize or eliminate customer disruptions.
• Participate as an active partner in the root‑cause analysis process.
• Develop relationships with customer personnel to allow CLI to present their case on potential issues.
• Attend customer/supplier scrap dispute meetings.
• Possess a strong understanding of CLI processes to represent CLI on the spot when issues occur.
• Ensure process compliance by conducting daily/weekly audits—including carrier compliance, trailer safety, sequencing racks, Proof of Delivery Process Risk Management (PRM), ISO, GMS, GM financial, quality spill and other plant‑related audits—to meet customers’ expectations.
• Randomly audit material storage areas for correct sequence arrangement and availability for use on the line.
• Monitor customer safety stock to ensure material availability and protect the plant from supplier quality issues or sequencing errors.
• Facilitate and monitor the delivery of safety stock in a timely manner.
• Maintain daily customer key indicators using the daily liaison report to meet customer expectations.
• Develop a strong knowledge of customer processes so any variance can be utilized in root‑cause analysis of issues potentially charged to CLI.
• Train employees by conducting on‑the‑job training to ensure employee conformance.
• Participate in multi‑disciplinary Five Phase Problem Solving Teams that drive the company’s Continuous Improvement Process and policies.
• Have knowledge of commodity locations, material flow, and window times.
• Perform a line‑side walkthrough.
• Attend Plant Team Meetings with the customer.
• Relay line‑side customer comments and suggestions.
• Keep proper documentation and records.

Requirements

• 1+ years automotive experience in a high‑volume sequencing environment at a Tier 1 supplier or 3PL.
• Basic understanding of customer material and quality systems (preferred).
• Ability to take initiative, identifying potential problems and solutions.
• Experience using a warehouse management system.
• Self‑starter with strong motivation and attention to detail.
• Excellent oral and written communication skills.
• Excellent customer service skills.
• Excellent organizational and analytical skills.
• Proactive problem‑solving ability and strong strategic thinking skills.
• Ability to apply good judgment, strong work ethics, and integrity on the job.
• Ability to stand for long periods of time.
• Ability to multi‑task and prioritize in a flexing, fast‑paced environment.
• Ability to work independently with minimal supervision.

Benefits

• Medical, dental, vision, and life insurance.
• 401K match.
• PTO.
• Career development: opportunity for advancement.
• Training: comprehensive training to fuel your growth and success.

Schedule

2nd Shift

Location

Denton

Travel Requirements

Work on the customer site.

Overtime

Due to business needs.

About the Company

Built for precision. Engineered for the future. When ultimate precision and operational reliability are non‑negotiable, CLI delivers. As the most advanced 3PL partner in the industry, we integrate cutting‑edge technology, machine learning, and process‑driven execution to optimize workflows, eliminate inefficiencies, and ensure flawless delivery. More than a logistics provider, CLI is a true embedded partner – ensuring your supply chain moves with unmatched quality, speed, and control.