3rd shift-Operations Attendant-CLT

Local parking company is seeking a full-time Operations Attendant to enforce rules on our parking lots and in our garages.

About the role

This position is a 3rd shift with weekends required; days off will be through the week. You must have a valid driver’s license and your own transportation, as you will use your personal vehicle for work and be reimbursed monthly for mileage. Proof of current vehicle registration and insurance is required.

Responsibilities

• Greet and assist customers with parking inquiries, directions, and payment instructions.
• Provide information on parking rates, passes, and facility policies.
• Handle customer complaints or escalate issues to management as needed.
• Monitor daily parking activities to ensure smooth traffic flow and proper use of spaces.
• Operate and troubleshoot entry/exit gates, ticket machines, and payment systems.
• Assist during peak hours, special events, or emergencies to manage vehicle flow.
• Check for valid parking permits and passes.
• Issue citations or notices for violations in accordance with company policy.
• Support enforcement team with operational needs when required.
• Conduct routine inspections of parking areas, equipment, and signage.
• Report maintenance issues, hazards, or equipment malfunctions promptly.
• Help maintain facility cleanliness and a safe environment for customers.
• Complete shift logs, incident reports, and operational checklists.
• Communicate effectively with supervisors and team members regarding facility status.

Requirements

• High school diploma or equivalent required.
• Previous experience in customer service, parking, or facility operations preferred.
• Strong communication and interpersonal skills.
• Ability to handle cash, credit, and electronic transactions accurately.
• Comfortable working indoors and outdoors in varying weather conditions.
• Ability to stand, walk, bend, stoop, reach, and perform light physical tasks for extended periods.
• Valid driver’s license with clean driving record.
• Dependable, punctual, and able to work flexible shifts including evenings, weekends, and holidays.
• Must be able to lift 25–50 pounds.
• Drive personal vehicle during work to multiple locations.
• Pass pre-employment criminal background check, drug test, and motor vehicle records check (10-year background check).

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule

• 3rd shift: 12 AM to 8 AM, Saturday to Wednesday
• Training days on 1st or 2nd shift
• Weekends and holidays required