3rd Shift (7:30pm-7am) Transportation Clerk

Friday, Saturday and Sunday 7:30p–7a

About the role

I Supply is a food distribution center with an opening for a 3rd Shift Transportation Clerk.

Responsibilities

• General office duties including filing.
• Answering telephone.
• Contacting customers with schedule changes or delays.
• Monitor drivers on route and check in with driver if there are any issues.
• Ensure routes are running on time.
• Handle driver complaints or concerns.
• Handle store/customer complaints or concerns.
• Confirm removed or added stops, list trailer issues, get updates on drivers running behind on route and update transportation via email.
• Contact stores/customers to give updates throughout routes and notify any changes, delays, or issues.
• Assist drivers with hotel issues (finding a hotel and receipt confirmation).
• Review all paperwork from return driver packet and submit to appropriate departments.
• Assign routes in forward thinking program.
• Assemble driver packets—all invoices, pay sheet, pre-trip, route survey, return sheet and any other necessary documents for each route.
• Update backhaul spreadsheet.
• Create route check for following day.
• Monitor all drivers are arriving according to dispatch times.
• Utilize driver pool to cover call-offs or open routes prior to assigning routes to the standby drivers.
• Other duties as assigned.

Requirements

• Must be able to work independently.
• Good computer skills including Excel and Word.
• Must possess excellent customer service skills.
• Good verbal and written skills.
• Experience in the transportation industry preferred.

Physical Qualifications

• Regularly work in an office setting but may be required to walk long distances within a warehouse.
• May experience exposure to freezer, refrigerated and dry sections of warehouse.
• Sit, bend, reach, casual dexterity for document processing and verbal and written communications.
• Occasional warehouse environment with noise, dust, odors and fluctuating temperatures.
• Regularly required to use hands and fingers to feel or operate objects, tools, controls, phones and computers.
• Frequently required to sit, stand, speak and hear.
• Reasonable accommodations may be made to enable individuals with disability to perform the essential functions.

Benefits

• Weekly Pay
• Paid Orientation
• Paid Equipment Training
• Overtime Pay
• Medical, Dental, Vision (starts first month after 60 days have been completed)
• 401k
• Company sponsored short term disability
• Paid holidays
• Vacation and PTO