3rd shift (11pm - 7am) Quality Control Associate (Sur La Table)

About the role

The Quality Control Associate contributes to the success of Sur La Table by completing department audits to ensure accurate flow of merchandise to Sur La Table retail stores and direct customers. This role reports to either a Distribution Supervisor or Operations Manager.

Responsibilities

• Perform audits for assigned departments
• Supply audit information to Department and QC supervisors
• Perform all required procedures and documentation in a safe and efficient manner to maintain the highest quality finished product to our customers
• Accountable for meeting quality and productivity standards
• Routinely work in cross functional roles to assist in meeting daily productivity goals
• General housekeeping, maintenance, and organization of work area
• Record time worked, accurately and according to SLT policy
• Consistently follow all Sur La Table policies and standard operating procedures (SOPs)
• Additional responsibilities as assigned

Essential Functions

• Ability to communicate verbally and work cooperatively with employees, customers, and vendors
• Ability to use the computer and other office equipment to accomplish work tasks
• Ability to adapt to change and work in a fast-paced warehouse environment
• Ability to stand and/or walk for extended periods of time
• Ability to read, count, and write to accurately complete all documentation
• Able to work overtime and weekends as business dictates
• Ability to regularly lift and/or move merchandise weighing up to 35 lbs; occasionally up to 50 lbs
• Ability to grab, reach, push, pull, bend, stoop, kneel, twist, and crouch in order to retrieve and/or replenish merchandise
• Ability to ascend and descend stairs in order to retrieve and/or move merchandise
• Ability to learn and operate general warehouse equipment (RF, Pallet Jack)
• Ability to perform duties in an environment that is not climate controlled and will be exposed to dust, odors, and noise

Requirements

• Prior retail distribution experience preferred
• Experience with warehouse management systems and hand-held device preferred
• Basic PC knowledge (Excel, Word, Outlook)
• Strong attention to detail, accuracy, and problem-solving skills
• Basic math calculations for selecting, counting, and checking work
• Must be at least 18 years old

Core Competencies

• Focus on the Customer: You inspire and delight your customers.
• Be Genuine: Your communication style is respectful, effective, and sincere.
• Make the Right Call: You effectively blend knowledge, experience, wisdom, and decisive action.
• Take Ownership: You are committed, responsible, and provide solutions.
• Achieve Results: You meet and exceed goals and expectations.