2nd Shift Quality Assurance Lead

Key Responsibilities

• Serve as the “point person” for quality operations during the shift, ensuring consistent communication between QA staff, production teams, and management.
• Document and report all product holds, deviations, and quality issues encountered during the shift.
• Escalate critical concerns, such as CCP (Critical Control Point) violations, to the appropriate personnel for immediate resolution.
• Maintain detailed and accurate records in the shift report for traceability and follow-up.
• Actively monitor the designated production line to ensure quality standards and specifications are met throughout the process.
• Verify that all QA documentation, including line checks and production records, is completed accurately and on time.
• Perform or assist in environmental monitoring activities, including swabbing for the environmental monitoring program.
• Conduct ATP verifications and allergen testing as required, ensuring proper documentation of results.
• Troubleshoot and address any issues identified during testing to prevent quality failures.
• Perform daily calibrations of scales, thermometers, and other quality-related equipment to ensure accurate readings.
• Create and manage break schedules for QA staff, ensuring adequate coverage during breaks and shift transitions.
• Provide direct support to QA staff by relieving team members on production lines when necessary.
• Conduct training and retraining of QA floor staff to reinforce food safety, quality standards, and procedural compliance.
• Identify skill gaps among team members and provide hands-on coaching to enhance team performance.
• Monitor production areas to ensure adherence to GMP (Good Manufacturing Practices), safety rules, and company policies.
• Proactively identify and address non-compliance issues, taking corrective actions as necessary.
• Promote a safety-first culture by ensuring proper use of PPE and adherence to sanitation procedures.
• Prepare all necessary QA paperwork, tools, and materials at the start of each shift.
• Ensure smooth handoffs between shifts by reviewing and communicating any outstanding quality or safety concerns.
• Collaborate with production teams to identify and implement process improvements that enhance product quality and efficiency.
• Participate in quality audits, providing insights and suggestions for improvement based on observed trends.

Qualification Requirements

• Associates degree in Food Science, Microbiology, or a related field and experience.
• Minimum of 2-3 years of experience in a role within quality assurance in the food manufacturing industry, preferably in pizza production.
• In-depth knowledge of FDA, USDA, and other relevant food safety regulations.
• PCQI and/or HACCP certification is preferred but not mandatory.