2nd Shift QA Technician

Job Summary

The Quality Assurance Technician role is responsible for training Inspector/Packers, verifying tool calibration, auditing the production line, coaching Inspector/Packers, notifying production supervisors of quality problems, assisting with problem resolution, controlling the quarantine sorting and re-inspections, special inspections, and notifying/working with Quality Manager/Supervisor to solve quality issues. The incumbent is expected to be a self-starter, a good manager of time, be able to work independently and follow Altor’s standards for safety and conduct.

Essential Duties & Responsibilities

• Designated trainer for Inspector/Packers, which includes following an approved training program and testing for basic safety and inspection duties. Teach or assist in the Inspector/Packer Quality Refresher Training.
• Line auditing includes doing documented QA Inspections, reviewing Inspector/Packer quality inspections, evaluating scrapped product, and coaching employees on the quality standards.
• Daily verification of all scales in production areas.
• Work closely with Production Supervisors to evaluate and solve quality problems.
• Manage all production hold and quarantine activities, document and control the sorting process.
• Work closely with the Quality Manager/Supervisor and Shift Supervisor on quarantine and sorting operations and notify them promptly of any unresolved quality issues and any product that has been quarantined.
• Perform and document any special warehouse or dock audits.
• Ensure quality standards are provided for all inspection activities throughout the facility.
• Collaborate with production teams to identify and solve quality issues.
• Maintain accurate records of inspections and test results.
• Participate in, and promote continuous improvement initiatives to enhance quality and efficiency.
• Participate in continuous improvement initiatives to optimize quality processes.
• All other duties as assigned.

Qualifications

• High school diploma or equivalent workforce experience.
• 2+ years of experience in a quality control role
• Strong analytical and math skills and attention to detail
• Experience with quality control tools and techniques, such as statistical process control and root cause analysis
• Knowledge of regulatory standards, such as ISO 9001
• Ability to work effectively in a fast-paced production environment
• Willingness to work overtime and flexible hours as needed
• Manufacturing industry experience preferred.

Core Values

• Accountability – We take full responsibility for our actions and outcomes, ensuring transparency and trust with our stakeholders, customers, associates, and the environment. Competencies: Problem Solving, Decision Making, Planning & Organizing, Resilience, Time Management/Prioritization and Learning Agility
• Innovation – We champion creativity and collaboration, continually striving to deliver groundbreaking solutions that transform our industry and exceed expectations. Competencies: Creativity & Curiosity, Continuous Improvement, Vision & Strategic Thinking, and Collaboration & Teamwork
• Integrity – We uphold the highest ethical standards of honesty, transparency, and ethical behavior in every decision and action, fostering trust at all levels in our organization. Competencies: Honesty, Consistency & Dependability and Commitment to Excellence
• Adaptability – We embrace change agility and resilience, staying flexible and proactive in a constantly evolving world. Competencies: Communication, Results Oriented and Flexibility
• Caring – We prioritize the well-being of our people, communities, and business partners, recognizing that their success and happiness are vital to our own. Competencies: Organizational Savvy, Risk Management, Compliance, Diversity, and Empathy
• Passion – We are driven by a relentless pursuit of excellence, demonstrating determination to succeed while maintaining humility and respect for others. Competencies: Commitment, Persistence & Tenacity, Humility and Respect

Physical Demands

• Sometimes lift up to 40 pounds and push/pull up to 50 lbs.
• Must be able to read production tags, labels, inspect parts and identify defects if present.
• While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands and fingers; talk and hear.
• Frequently required to reach, stoop, bend, squat, stretch, and twist.
• The employee is routinely required to reach with hands and arms.
• Must be able to work in, with, and near machinery and work with hand tools.
• Must be able to wear Personal Protective Equipment (PPE) including hearing protection, safety glasses and steel/composite toe shoes, and gloves.
• Hearing protection and PPE is based on job assignments, tasks, or work areas.
• Must be able to apply critical thinking, verbally communicate, listen to others, and take direction.

Work Environment

• The work environment is typical of most manufacturing environments with proximity to other production associates, materials, and machinery.
• The noise level in the work environment is usually moderate to high level with ear protection required.
• Moderate exposure to heat, cold, and noise.
• Heat and cold exposure is dependent on external weather temperatures.
• Work areas may occasionally have wet or damp conditions.