2nd shift Part Time Women's Shelter Associate

Essential Functions

• Auxiliary staff members should uphold, promote, and encourage the desired organizational culture and values.
• Auxiliary staff members should alert the Women’s Shelter Manager of any changes or concerns within the department.
• Auxiliary staff members should maintain constant communication while on shift with other Women’s shelter staff as needed.
• Auxiliary staff members should incorporate Biblical principles into interactions with guests and other staff that build positive and productive relationships.
• Auxiliary staff members should maintain a loving and peaceful environment by exercising spiritual care over guests as needed.
• Auxiliary staff members should assist guests with basic needs while on their shift.
• Auxiliary staff members should submit all reports to the Women’s Shelter Manager as requested on time.
• Auxiliary staff members should exercise utmost diplomacy and tact to provide excellent guest service, practicing confidentiality and privacy protocol in accordance with Kalamazoo Gospel Ministries Policies.
• Auxiliary staff members should exercises problem-solving and conflict resolution skills when handling guest complaints; referring guest complaints to appropriate personnel as needed.
• Auxiliary staff members should hold guests accountable for inappropriate behavior and enforce discipline procedures when necessary according to the Kalamazoo Gospel Ministries policies.
• Auxiliary staff members should invest time in guests’ lives that will encourage positive growth both at the mission and in their future.
• Auxiliary staff members should perform simple yet effective first aid care in emergencies.
• Auxiliary staff members should attend all scheduled staff meetings.
• Auxiliary staff members should perform all duties as may be required.
• Auxiliary staff members should adhere to the policies and procedures of the Kalamazoo Gospel Ministries.

Knowledge, Skills, And Abilities Required

• Highly ethical with the ability to make smart, timely decisions.
• Ability to construct written correspondence which is both clear and concise.
• Ability to communicate extremely well both verbally and in writing.
• Ability to maintain a high level of confidentiality and accuracy in preparing and entering information.
• Ability to handle difficult guests with firm grace and love.
• Representing Christ and the Ministry in all interactions.
• Excellent organization skills.

Personal Attributes And Values

• Have a personal relationship with the Lord Jesus Christ and a desire to serve Him.
• Be a consistent witness for Jesus Christ.
• Exhibit spiritual maturity as defined by evangelical biblical standards and in accordance with the employee handbook.
• Have a heart of compassion and caring toward the homeless and hurting and a passion about ministering life transformation in an urban setting.
• Demonstrates a courteous and Christ-like manner with internal and external partners.
• Highly ethical with the ability to make smart, rapid decisions; demonstrates excellent integrity.
• Flexible, cooperative spirit.
• Possess and promote a drug, nicotine free lifestyle.