2nd Shift Line Lead

About the Role

At Carvana, we sell cars but we aren’t car salesmen. Our promise is simple: we won’t sell a car to a customer that we wouldn’t sell to our own Mom. To ensure our cars are in first-rate condition, we’ve built multiple vehicle Reconditioning Centers where our cars are inspected, perfected, and photographed before reaching the Carvana website. Using our Carvana Certified 150-point inspection process, we verify that every vehicle meets rigorous mechanical and cosmetic standards. We strive to provide only the highest quality vehicles to our customers in our mission to deliver a no-hassle, better car buying experience.

The Line Lead role is a front-line supervisor position responsible for directly managing and developing a team of hourly associates in an Inspection Center to regularly achieve production targets. This role is not eligible for visa sponsorship.

Responsibilities

• Manage the movement of cars into and out of the Inspection Center safely for repairs while meeting or exceeding set production and quality goals.
• Meet or exceed inventory production goals on a daily, weekly, and monthly basis.
• Oversee day-to-day activities of assigned team; identify strengths and weaknesses; determine areas of opportunity and steps to improve.
• Engage assigned team, provide coaching, development, and performance management; offer feedback and demonstrate desired skills.
• Create a work environment that inspires positive communication, team cohesion, and adherence to Carvana’s Values.
• Proactively communicate expectations, performance measures, and goals to team members.
• Prevent and resolve conflict among team members.
• Monitor and ensure adherence to systems, policies, procedures, and performance standards.
• Review and approve identified mechanical and physical defects of incoming inventory.
• Lead a team of production associates and partner with the Inspection Center General Manager to repair or reject inventory based on estimated cost of repairs and/or overall vehicle quality.
• Train a team of production associates using Quality Control standards to identify and complete repairs effectively and efficiently the first time, minimizing re-checks and delays.
• Identify and complete repairs effectively and efficiently to minimize re-work and delays in production.
• Work conscientiously to decrease the possibility of injury to yourself or others due to spills or hazardous conditions.
• Effectively manage multiple associates, ensuring appropriate employee development and performance management.

Requirements

• High School Diploma or GED equivalent.
• Experience using computers.
• Must be at least 18 years of age.
• Demonstrated functional expertise in one or more areas pertaining to Carvana’s reconditioning process.
• Demonstrated understanding of current reconditioning processes and lean principles.
• Valid unrestricted driver’s license with a clean driving record in the last 3 years.
• Ability to lift up to 60 pounds independently; majority of lifting from knee to shoulder heights.
• Requires standing for extended periods with frequent stretching, reaching, walking, stooping, pushing, and/or pulling in an environment that may be cold, hot, noisy, wet, and have fumes or odors.
• Requires use of safety equipment including face shield or goggles, non-slip shoes, gloves, mask, and other protective garments.
• Ability to maintain high volume and high-quality work in a fast-paced environment.
• Ability to effectively delegate tasks to team members.
• Ability to communicate and interact professionally and courteously with others.
• Ability to communicate clearly and concisely, both written and oral.
• Ability to multitask and prioritize effectively.
• Ability to resolve complex issues with guidance from others.
• Ability to work overtime and on weekends.
• Ability to work variable schedule(s) as necessary.

Reasonable accommodations will be made for those with disabilities to perform the essential functions of their jobs.

Benefits

• Full-Time Position with a competitive salary.
• Medical, Dental, and Vision benefits.
• 401K with company match.
• Student loan payments.
• Discounts on vehicles.
• Benefits for pets.
• Wellness program to support physical and mental health.
• Opportunities to expand your skillset and share knowledge across the organization.
• Company culture of promotions from within, with varied and rapid career development.