2nd & 3rd Shift Direct Care

Position Summary As a Residential Support Specialist, you will provide a supportive and safe environment in community residential settings within MHA's ICL (Integrated Community Living) department. This role involves traveling to different program locations based on staffing needs, offering flexibility while providing consistent support across the department. You will help foster growth, independence, and community engagement for individuals with intellectual and developmental disabilities or autism. You will support individuals with daily living activities, personal goals, and participation in their communities while promoting dignity, choice, and independence. Pay Range: $19-$21 an hour Open Shift: Monday & Tuesday 11pm-9am, Friday & Saturday 3pm-11pm (36hrs) Key Responsibilities Provide respectful, person-centered support to participants in daily living activities, personal care, and skill developmentPromote community integration by facilitating access to transportation, social activities, and external resourcesSupport participants' health needs, including medication administration (per MAP standards), appointment scheduling, and monitoring overall wellbeingAssist with financial skills and money management, maintaining accurate documentation of all expendituresRespond to emergencies and crisis situations appropriately, following agency protocols and communicating with supervisorsAdvocate for participants and help them build self-advocacy skills; serve as a liaison with families, providers, and community supportsContribute to the development and implementation of Individual Service Plans (ISPs), documenting progress and participationMaintain accurate and timely documentation, including daily logs, incident reports, and health recordsPromote a safe environment by following all safety procedures, assisting with emergency drills, and identifying potential hazardsCollaborate effectively with team members, attend training, maintain certifications (MAP, CPR, First Aid), and actively participate in meetings and supervision About Integration & Community Living (ICL) The Integration & Community Living (ICL) program supports individuals with intellectual and developmental disabilities or autism in living independently and meaningfully within their communities. In partnership with the Department of Developmental Services (DDS), ICL provides person-centered residential and outreach services throughout Western Massachusetts. With over 60 years of experience, MHA supports individuals in transitioning from institutional settings into homes where they can build skills, make choices, and actively participate in community life. Services include supported and shared living, emergency respite, and privately funded care, all designed to promote independence, dignity, and meaningful community connections. Equal Opportunity Statement The Mental Health Association is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Requirements Valid driver's license and acceptable driving record requiredMust maintain MAP, CPR, and First Aid certificationsMust be at least 18 yearsHigh school diploma or GED required; college degree preferredAt least six months' experience with mental health, intellectual and developmental disabilities or autism is preferredProvide personal care, including assistance with bathing, dressing, grooming, toileting, and mobilityAbility to work independently and collaboratively with strong time managementEffective verbal, written, computer, and organizational skillsFlexibility to adapt to participants' evolving needsMinimum of six months of relevant experience; experience working with individuals with mental health, intellectual and developmental disabilities, or autism is preferred Benefits Health Care Plan (Medical, Dental & Vision)Retirement Plan (403B, IRA)Paid Time Off (Vacation, Sick & Public Holidays)Family Leave (Maternity, Paternity)Long Term Disability$19-21 an hour