$27 Security Supervisors Thur-Fri 3pm-11pm Sat-Sun 11pm-7am FT (Sadie)
Northeast Security Inc. · Boston, MA · 1 mo ago
OTHR$27/hrFull-time
Responsibilities
- Maintain a professional appearance and remain on post at all times.
- Monitor security concierge personnel to ensure guest services are satisfactory.
- Provide general administrative support, respond to inquiries, and anticipate customer needs.
- Ensure all security concierge personnel comply with facility security operations procedures, location policies, procedures, and regulations.
- Review and approve reports, duty logs, and other documentation submitted by security personnel.
- Notify management promptly of any serious incidents.
- Utilize basic computer knowledge to complete tasks.
- Maintain effective communications with all assigned security personnel.
- Deliver a memorable and pleasant experience to all customers and vendors.
- Counsel, advise, motivate, and when necessary provide discipline and positive reinforcement to personnel.
- Collaborate with management on employee‑relations, development, and retention programs for the location.
- Keep assigned security personnel up‑to‑date on any modifications to procedures, policies, or regulations.
- Work schedule may include evenings, night shifts, weekends, and holidays as determined annually.
- Assume other duties as required by the client or Northeast Security, Inc.
Skills and Requirements
- Excellent customer service skills and service‑delivery orientation.
- Ability to answer phone calls and handle inquiries professionally.
- Strong client‑management and leadership abilities.
- Knowledge of supervisory practices, procedures, and security operations.
- Ability to provide positive direction, motivate performance, and enforce discipline.
- Strong attention to detail.
- Excellent written and verbal communication skills.
- Responsibility and friendliness toward clients and residents.
- High level of professionalism and ethical standards.
- Conflict‑resolution and problem‑solving capabilities.
- Ability to multi‑task and self‑manage in a dynamic environment.
- Thorough knowledge of company policies and procedures.
- Effective relationship‑building with all levels of the company and client organizations.
Education Requirements
- High School Diploma
Benefits
- Medical Insurance
- Life Insurance
- Dental Insurance
- Vision Insurance
- Paid Vacation
- Paid Sick Days
- 401K/403b Plan
Pay
Pay Rate: Positions range from $27 per hour.
Schedule
Thursday‑Friday 3 pm – 11 pm; Saturday‑Sunday 11 pm – 7 am (32 hours with options to pick up shifts at multiple locations).
Additional Information
This full‑time position reports to Sadie Moreau and may include 2nd shift, 3rd shift, and weekend work.