Jobs · OTHR · Massachusetts

$27 Security Supervisors Thur-Fri 3pm-11pm Sat-Sun 11pm-7am FT (Sadie)

Northeast Security Inc. · Boston, MA · 1 mo ago
OTHR$27/hrFull-time

Responsibilities

  • Maintain a professional appearance and remain on post at all times.
  • Monitor security concierge personnel to ensure guest services are satisfactory.
  • Provide general administrative support, respond to inquiries, and anticipate customer needs.
  • Ensure all security concierge personnel comply with facility security operations procedures, location policies, procedures, and regulations.
  • Review and approve reports, duty logs, and other documentation submitted by security personnel.
  • Notify management promptly of any serious incidents.
  • Utilize basic computer knowledge to complete tasks.
  • Maintain effective communications with all assigned security personnel.
  • Deliver a memorable and pleasant experience to all customers and vendors.
  • Counsel, advise, motivate, and when necessary provide discipline and positive reinforcement to personnel.
  • Collaborate with management on employee‑relations, development, and retention programs for the location.
  • Keep assigned security personnel up‑to‑date on any modifications to procedures, policies, or regulations.
  • Work schedule may include evenings, night shifts, weekends, and holidays as determined annually.
  • Assume other duties as required by the client or Northeast Security, Inc.

Skills and Requirements

  • Excellent customer service skills and service‑delivery orientation.
  • Ability to answer phone calls and handle inquiries professionally.
  • Strong client‑management and leadership abilities.
  • Knowledge of supervisory practices, procedures, and security operations.
  • Ability to provide positive direction, motivate performance, and enforce discipline.
  • Strong attention to detail.
  • Excellent written and verbal communication skills.
  • Responsibility and friendliness toward clients and residents.
  • High level of professionalism and ethical standards.
  • Conflict‑resolution and problem‑solving capabilities.
  • Ability to multi‑task and self‑manage in a dynamic environment.
  • Thorough knowledge of company policies and procedures.
  • Effective relationship‑building with all levels of the company and client organizations.

Education Requirements

  • High School Diploma

Benefits

  • Medical Insurance
  • Life Insurance
  • Dental Insurance
  • Vision Insurance
  • Paid Vacation
  • Paid Sick Days
  • 401K/403b Plan

Pay

Pay Rate: Positions range from $27 per hour.

Schedule

Thursday‑Friday 3 pm – 11 pm; Saturday‑Sunday 11 pm – 7 am (32 hours with options to pick up shifts at multiple locations).

Additional Information

This full‑time position reports to Sadie Moreau and may include 2nd shift, 3rd shift, and weekend work.

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