Jobs · Customer Service · Michigan

26-1334 Mobile Client Services Specialist - Families Forward/Crisis Services

Customer ServiceFull-time

Job Identification: 2670
Publishing Date: 06/26/2026, 06:11 PM
Application Deadline: 07/10/2026, 03:59 AM
Schedule: Full time
Location: Lansing, MI, United States

About the role

Responsible for managing the company's social media presence, including creating and executing marketing campaigns, engaging with customers, and analyzing performance metrics.

Responsibilities

  • Create and execute social media marketing campaigns to increase brand awareness and engagement.
  • Manage and moderate customer interactions on social media platforms.
  • Analyze social media data to inform future strategies and improve campaign effectiveness.
  • Collaborate with cross-functional teams to align social media goals with overall business objectives.

Requirements

  • Bachelor's degree in Marketing, Communications, or a related field.
  • At least 3 years of experience in social media management or a similar role.
  • Strong understanding of digital marketing principles and best practices.
  • Excellent written and verbal communication skills.
  • Proficiency in social media management tools such as Hootsuite, Buffer, and Sprout Social.

Qualifications

  • Experience with SEO and content optimization.
  • Knowledge of analytics tools like Google Analytics.
  • Ability to work independently and manage multiple projects simultaneously.

Skills

  • Strategic thinking and problem-solving skills.
  • Attention to detail and ability to meet deadlines.
  • Customer service orientation.

Benefits

  • Competitive salary package.
  • Flexible working hours.
  • Professional development opportunities.
  • Health insurance coverage.

Pay

$45,000 - $55,000 annually based on experience.

Schedule

Monday through Friday, 8:00 AM - 5:00 PM.

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