26-0014 Asset Manager

About the Role

Manage the life cycle of an REO Asset from receipt to disposition while mitigating risks and maximizing recovery within established client, vendor partner, and/or VRM goals, procedures, and guidelines.

Responsibilities

• Valuations
  • Review BPO and appraisals.
  • Reconcile BPO, appraisals, and/or client value to establish an initial market value and list price.
  • Dispute assigned values with supporting documentation through appropriate channels.
  • Research supplemental market data from available resources to confirm market value.
• Sales and Marketing
  • Determine market strategy based upon existing market and property conditions.
  • Establish common budget.
  • Review and approve repair bids and monitor repair completion process.
  • Approve accounting invoices as they relate to the daily management of the assets.
  • Negotiate offers, execute contracts, and manage assets through closing.
• Pipeline and Task Management
  • Review and complete all tasks to ensure they contain complete documentation including quantities, details, and descriptions.
  • Manage properties to established timelines.
  • Review and respond to all reports within established timelines.
• Customer Service / Vendor Management
  • Maintain current awareness and execute consistently on established company and client goals, policies, and procedures.
  • Meet or exceed established goals for the company and client.
  • Provide excellent service to internal and external customers.
  • Identify and mitigate legal, financial, and business impact risks.
  • Act as liaison, provide training and performance feedback as necessary, and provide direction to resolve conflict with vendors, clients, and the public.
• Perform other functions, duties, and tasks as assigned.

Requirements

• License: Realtor or Broker license preferred.
• Education: Bachelor’s degree in real estate or business preferred.
• Experience: Three to five years of multi-state residential and/or commercial real estate sales, loan, default, or REO servicing experience required.

Skills & Abilities

• Knowledge:
  • Principles and methods for showing, promoting, and selling real estate products or services.
  • Property valuation; state and federal real estate laws and guidelines.
  • Property management, Broker Price Opinions (BPO), appraisal, and valuation documents.
  • Principles and processes for providing customer service.
  • Structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Microsoft Office (emphasis on Excel, Outlook, and Internet Explorer).
• Essential Skills:
  • Speaking: Talking to others to convey information effectively.
  • Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Active Learning: Understanding the implications of new information for both current and future problem solving and decision making.
  • Attention to Detail: Accomplishes task by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks.
  • Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
  • Reading Comprehension: Understanding written sentences and paragraphs in work-related documents.
  • Judgment and Decision Making: Considering the relative costs and benefits of potential actions to choose the most appropriate one.
  • Conflict Resolution: Using verbal and nonverbal communication skills to successfully resolve conflicts.
  • Problem Solving: Identifying and working through details of a problem to develop and evaluate options and implement solutions.
  • Monitoring: Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  • Negotiation: Bringing others together and trying to reconcile differences.
  • Service Orientation: Actively looking for ways to help people.
  • Time Management: Managing one's own time and the time of others.
• Essential Abilities:
  • Oral Expression: Ability to communicate information and ideas in speaking so others will understand.
  • Oral Comprehension: Ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Speech Recognition: Ability to identify and understand the speech of another person.
  • Speech Clarity: Ability to speak clearly so others can understand.
  • Written Comprehension: Ability to read and understand information and ideas presented in writing.
  • Written Expression: Ability to communicate information and ideas in writing so others will understand.
  • Inductive Reasoning: The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
  • Deductive Reasoning: Ability to apply general rules to specific problems to produce answers that make sense.
  • Problem Sensitivity: Ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
  • Social Perceptiveness: Being aware of others' reactions and understanding why they react as they do.

Work Environment

The majority of work will be performed indoors in an environmentally controlled setting. Some property inspections and conferences will require travel and performing work outside of a controlled office setting. The work environment also includes:

• Business casual dress code.
• Frequent contact with others via e-mail, telephone, face-to-face, letters, and memos.
• Daily decisions which have high impact on co-workers and company results.
• A high level of autonomy within highly structured process flows.
• May frequently include working beyond 40 hours per week.