25th St, NY - Security

About the role

Goodwill Greater New York and Northern New Jersey (GWNYNJ) believes that the power of work and sustainable fashion is how we unlock the good in our communities. For over 100 years, we have helped people get jobs, stay employed, and progress in careers across New York and Northern New Jersey. We are committed to fostering an inclusive environment where all employees feel valued, respected, and empowered to contribute fully.

Responsibilities

• Protects and secures program premises
• Monitors participants and staff activities on a daily basis
• Defuses difficult situations between staff and/or participants as needed
• Documents incidents regarding staff and participant conflicts on premises
• Monitors area where participants await police/paramedics arrival
• Assigned Fire Guard: if fire is on premises, ensures all clients/staff are safely removed
• Maintains and ensures HIPAA confidentiality of records (daily)
• Keeps immediate supervisor well-informed of activities, efforts/results, and identifies potential problems; recommends corrective actions
• Respects confidentiality in discussing organizational/program, participant, staff, and volunteer matters
• Assists in other duties as needed and directed by management
• Directs staff to avoid harmful situations
• Intuitively monitors premises and uses good judgment to defuse conflict or tense situations
• Recognizes potentially dangerous situations and diverts attention from them
• Must have knowledge of office layout and be ready to respond to potentially dangerous situations

Requirements

• High School Diploma or GED preferred
• Computer Skills: Microsoft Word preferred
• Strong team player, flexible, energetic
• Strong interpersonal and communication skills
• Ability to defuse difficult situations and mediate for positive resolution/outcome
• Fire Guard certificate
• Must be willing and able to work in all 5 boroughs as needed
• Requires some physical capability