#23183 - Site Reliability Engineer

About the role

We are seeking an experienced Site Reliability Engineer (SRE) with a strong background in AWS Cloud, monitoring/observability platforms, and automation. The ideal candidate will partner closely with application development teams to improve application reliability, resiliency, performance, and operational excellence across hybrid cloud environments.

Responsibilities

• Partner with application development teams to improve application resiliency and reliability.
• Implement and maintain Service Level Objectives (SLOs), Service Level Indicators (SLIs), and operational best practices.
• Build end-to-end observability solutions using monitoring, logging, and tracing tools.
• Design and implement monitoring, alerting, dashboards, and health checks for production applications.
• Automate operational processes to reduce manual effort and improve system reliability.
• Develop and enhance capacity planning and performance management capabilities.
• Support disaster recovery (DR) planning and implementation for critical applications.
• Develop and support chaos engineering and resilience testing initiatives.
• Participate in production incident management and on-call support rotation.
• Collaborate with cross-functional teams to improve system availability, scalability, and operational efficiency.

Requirements

• 6–12 years of professional experience as a Site Reliability Engineer (SRE)
• Strong hands-on experience with AWS Cloud applications and services (mandatory)
• Experience supporting hybrid environments (AWS Cloud and on-premises deployments)
• Strong Linux/Unix administration and shell scripting experience
• Experience with Systems Observability and Application Performance Monitoring (APM) tools, preferably Datadog (Dynatrace experience is also valuable)
• Experience building dashboards using Grafana and Kibana
• Experience in performance testing and the ability to translate functional and non-functional requirements into automated non-functional testing (NFT) solutions
• Strong understanding of application integration, high availability, resilience, and observability
• Experience with DevOps practices and CI/CD pipelines
• Strong programming skills in one or more of the following: Python, Java, Shell Scripting (Unix/Linux)
• Strong understanding of Software Development Life Cycle (SDLC)

Qualifications

• Hands-on experience with ServiceNow (SNOW)
• Experience with container technologies such as Kubernetes and OpenShift
• Experience with Jenkins and CI/CD automation
• Experience with automation tools such as Ansible
• Strong working knowledge of JIRA
• Basic understanding of Release Management
• Understanding of Agile methodologies
• Experience with AWS Lambda services
• Knowledge of SQL, MySQL, and database concepts

Skills

• Cloud: AWS (mandatory), Hybrid Cloud, On-Prem, Linux/Unix, AWS Lambda
• Mandatory: Monitoring & Observability: Datadog (preferred), Dynatrace, Grafana, Kibana, ELK, APM tools
• Programming: Python, Java, Shell Scripting, Go (preferred), Ansible
• DevOps: Jenkins, CI/CD, Kubernetes, OpenShift

Benefits

• Competitive pay, the salary range for the role is $110,000 - $120,000

Pay

• $110,000 - $120,000

Schedule

• Hybrid – 2 to 3 days/week onsite