2027 Organization, People & Change Consulting Intern

About the role

West Monroe is seeking Consulting Interns to join our Organization, People & Change (OPC) Practice. As an OPC Consulting Intern, you will help clients maximize the value of business transformations, AI-oriented strategies, technology implementations, and transactions by redesigning organizations, transforming work and workforces, modernizing HR, and enabling people to adopt new ways of working. The OPC Practice helps clients accelerate business outcomes by transforming organizations, redefining work and workforce strategies, modernizing HR, leading successful change & adoption, and supporting strategic transactions.

Service areas

• Work and Workforce Transformation: Leverage an AI-powered platform to collaborate with business leaders to identify and deliver measurable business value by:
  • Redefining work through business process optimization, designing AI-ready processes and workflows, determining workforce/staffing capacity and demand
  • Redesigning the workforce and organization by planning who or what performs the work, designing roles and structures, assessing and building skills and competencies, and defining governance and decision rights
  • Assessing the overall costs of processes and labor to determine opportunities to reallocate or save cost for the client to realize business objectives

  Note – this service drives larger business-wide transformational initiatives while also having specific expertise in the Human Resources (HR) function.

• Mergers and Acquisitions Transactions: Advise on people, process, and technology issues at every stage of the deal lifecycle, including planning and execution support for critical business activities.
• Organizational Change Management (OCM):
  • OCM Strategy & Execution: Provide end-to-end change management services, from strategy development to execution, to maximize value, minimize risk, and drive engagement and adoption.
  • Change Capability Advisory & Development: Build and/or mature organizational change capabilities using proven methods and best practices, tailoring solutions whether clients have mature functions or are just beginning their journey.
  • Skilling & Human Performance: Help leaders create more value, achieve transformation goals, and build a future-ready workforce by improving learning and performance through people and their skills.

Responsibilities

• Client Delivery: Support client opportunities by developing and executing change management initiatives, human capital strategies, transaction support, and work and workforce transformation engagements, including:
  • Vision alignment, leadership engagement, communication, organizational alignment, process definition, and organization design
  • Documenting stakeholder interviews, performing analysis, and documenting the impacts of transformational initiatives to guide strategic decisions
  • Developing client deliverables such as presentations, agendas, and learning materials to enable readiness and adoption of planned changes
  • Synthesizing multiple data sources to produce a concise, client-ready deliverable to drive meaningful conversation
  • Leveraging analytics, benchmarks, and AI-enabled tools to complete analysis and develop recommendations/business cases
• Practice Development: Support national team efforts to enhance OPC methodologies, benchmarks, tools, AI delivery, and other collateral. Contribute to thought leadership initiatives through blogs, white papers, and other content. Build and expand your professional and community network. Participate in programs to maintain a strong OPC culture including local Geo Culture Committees, Recruiting & Onboarding Committees, etc.
• Technology & AI: Leverage AI tools to accelerate analysis, synthesize complex information, and support data-driven recommendations for clients, exercising sound judgment in evaluating outputs. Apply AI technologies (e.g., generative AI, automation tools, data models) to enhance insights, improve delivery efficiency, and elevate the quality of client outcomes.

Requirements

• Bachelor’s degree in progress, with an expected graduation date between December 2027 and August 2028
• Minimum cumulative GPA of 3.0
• Legally authorized to work in the United States without limitation or sponsorship now or in the future (e.g., OPT, H-1B visa, TN, etc.)
• Reside within 50 miles of your assigned office prior to your start date; our culture emphasizes team collaboration within a hybrid work model
• Ability and willingness to travel (up to 50%); travel expenses covered by West Monroe
• Experience integrating AI tools (e.g., ChatGPT) into day-to-day workflows to enhance productivity and insight generation, coupled with strong critical thinking to assess accuracy, mitigate bias, and ensure high-quality outputs

Preferred qualifications

• Majors in:
  • Business Administration
  • Business Analytics
  • Computer Science
  • Data Analytics
  • Economics
  • Finance
  • Human Resource Management
  • Industrial & Systems Engineering
  • Industrial Labor Relations
  • Information Systems
  • Organizational Studies & Change Management
  • Organizational Psychology
  • Supply Chain Management

Pay

The pay rate for this role is $40.00 per hour.