2027 Management & Sales Training Program- Wilmington NC

About the role

The Sherwin‑Williams Management & Sales Training Program is an accelerated, entry‑level position designed to prepare you for a Store Management role in 18‑24 months. After completing an initial 8‑week training, you can progress to an Assistant Store Manager position. During the program you will collaborate with store management to oversee a million‑dollar business, providing leadership and insight into store development and strategy. You will learn all operations, client interactions, and internal strategy, and you will grow the company’s market share by selling to large commercial users such as painting contractors, purchasing agents, manufacturers, and other high‑volume customers.

Responsibilities

• Complete training consistent with the established program.
• Support business strategies to increase sales and optimize profitability.
• Ensure high levels of customer satisfaction through excellent service.
• Build and maintain knowledge of all products to provide effective customer recommendations.
• Build positive relationships with wholesale and retail customers.
• Complete store administration tasks.
• Ensure compliance with policies and procedures, including safety, loss prevention, and security.
• Maintain outstanding store condition and visual merchandising standards, including promotional packages and sales‑floor displays.
• Support employee training, development, performance management, and corrective action.
• Respond to and resolve any customer and/or employee complaints.
• Partner with the Store Manager to make outside sales calls to increase market share.

Job duties involve contact with customers, which may include minors, and access to cash, electronic equipment, personal information, store merchandise, and other items of value. Accordingly, a criminal‑history review is required to protect the business, its reputation, and the safety of customers, staff, vendors, contractors, and the public.

Minimum Qualifications

• At least 18 years of age.
• Legally authorized to work in the United States without sponsorship now or in the future.
• Valid, unrestricted driver’s license.
• Bachelor’s degree completed by the start of the development program.
• Ability to retrieve material from shelves and floor stacks and lift and carry up to 50 lb frequently and up to 70 lb occasionally (with or without reasonable accommodation).

Preferred Qualifications

• At least one year of experience in retail, sales, or customer service.
• At least one year of leadership experience, such as supervising others or leading teams.
• Experience working in a team‑oriented setting (including work, extracurricular activities, military service, etc.).
• Previous experience selling paint and paint‑related products.
• Experience using timekeeping and/or customer relationship management (CRM) systems.
• Willingness to relocate for future job opportunities.
• Ability to read, write, comprehend, and communicate in more than one language, including Spanish.

Schedule

This position’s typical schedule is 44 hours per week and may include evenings and/or weekends.

Benefits

Sherwin‑Williams offers a wide range of world‑class benefits, including retirement plans, health care, total well‑being programs, and commuter assistance. A general description of benefits can be found at myswbenefits.com. Specific benefit offerings are available to candidates who view the “Candidates” section after being hired.