2026-27 Merchandise Intern

Position Overview: Merchandise Interns will learn valuable skills for excelling in the sports industry while working closely with all members of the Gladiators Front Office through assisting in the office and at community events.

Timeline: August - April (or the completion of the Gladiators season).

Ideal Candidate Attributes

• Strong communication skills.
• Self-starter who takes initiative.
• An open mind and willingness to learn.
• Works with enthusiasm, dedication, and pride.
• A positive attitude and professional appearance.
• Customer-first mindset while at games, in the office, and at events.
• Creative and inquisitive; not afraid to ask questions.
• Strong ability to work well under pressure and in a fast-paced environment.

Responsibilities

Gameday

• Attend all home games of the Atlanta Gladiators.
• Assist with set up of Team Store each gameday.
• Run POS (Point-of-Sale) during games to check out customers.
• Provide excellent customer service and assist with any questions that customers may have.
• Restock items and maintain the shelves in the store during the games.
• Assist with break down of Team Store post-game.

In-Office

• Attend office hours during the week to gain further experience in merchandising.
• Receive new inventory physically and into Shopify inventory.
• Fulfill online orders on Shopify.
• Create and fulfill online DASH auctions.
• Participate in inventory maintenance days at the arena.
• Observe merchandise ordering and reporting processes.
• Other duties as assigned.

Requirements

• Able to work all remaining home games (including necessary nights, weekends, and holidays).
• Working towards a four-year college degree or graduate degree, or recent graduate in Marketing, Business Administration, or Sports Management.
• Housing and transportation in the Atlanta/Duluth area.
• Interest in retail sales and operation (specifically in sports).
• Strong organizational and oral/written communication skills.
• Proven ability to work independently and take ownership of projects.
• Strong professional attitude.
• Experience in the sports industry preferred.
• Knowledge of Shopify a plus.
• Ability to lift up to 30 pounds.
• Frequent standing, bending, lifting, walking.

Compensation

This is a non-paid internship. If an intern needs school credit, they can receive hours.