(2016) Supervisor, Mobile Crisis Outreach Team

Key Responsibilities

Leads the recruitment, hiring, onboarding, and ongoing development of MCOT Crisis Clinicians

Provides daily supervision, coaching, and clinical consultation, including triage of assessments and prioritization of staff assignments

Oversees staff scheduling and workload distribution to ensure effective 24/7 coverage

Conducts or supports face-to-face crisis and clinical assessments as needed

Maintains monitoring of documentation and reporting to ensure accuracy, timeliness, and compliance with program standards

Promotes person-centered, trauma-informed practices, emphasizing critical thinking, safety planning, and solution-focused interventions

Communicates effectively with individuals, families, and stakeholders from diverse cultural and socio-economic backgrounds

Collaborates with community partners, including first responders, hospitals, schools, and other agencies

Demonstrates proficiency with integrated electronic systems for documentation, reporting, and service coordination

Effectively organizes, prioritizes, and manages multiple responsibilities in a fast-paced environment

Works both independently and collaboratively, maintaining flexibility in scheduling and daily operations

Participates in the rotating supervisory on-call schedule, including after-hours, weekends, and holidays (stipend provided)

Cross-trains and provides consultative support to other crisis programs, including Diversion Center, Adult Crisis Respite, and Youth Therapeutic Respite

Requirements

• Minimum Qualifications: Bachelor’s degree in Human Services*
• Comprehensive knowledge of mental health diagnoses
• Ability to work independently and collaboratively within a fast-paced, recovery-focused environment
• Minimum of two years of case management experience
• Minimum of three years crisis experience
• Possesses a valid Texas Driver's License and maintains approved drivers’ status throughout employment
• *If degree is not in Human Services, a minimum of 24 credits in a human services field
• Must have excellent oral and written communication skills
• Must have skills and experience using integrated computer database programs to access files and document treatment services and the ability to organize and prioritize work assignments

Qualifications

• Bilingual in Spanish (Preferred)
• Masters (Preferred)
• Clinical Licensure (Preferred)
• 2+ Years Supervisory Experience (Preferred)

Benefits

Join our dynamic and enthusiastic Team dedicated to continuously improving the health and independence of the persons we serve. Click on https://bbtrails.org/work-with-us/ for additional details on other rewards and compensation, including our excellent benefits package and generous leave accruals!

Location

(Primary) – Round Rock, TX (Round Rock Clinic), (Secondary) – Marble Falls, TX (Marble Falls Clinic)

Salary

$66,081.60 - $73,881.60/year

Shift Differential

• Shift Differential Detail: $2.00/hour – Evening
• $4.00/hour – Night
• $4.00/hour – Weekend
• $6.00/hour – Weekend Night
• $30/day – Supervisory On Call rotation