1923 Drive Up and Go Lead

About the role

The Grocery Home Shopping Department Manager is responsible for providing friendly, courteous, and helpful service to customers. They direct and control the operation of the department to achieve sales and profit objectives.

Responsibilities

• Provide customer service as currently defined by the employer within the scope of the position and within company policy.
• Operate hand held computer/scanning unit to check in item from the order, ensuring the merchandise matches the order.
• Identify and locate items in a proficient manner within the three categories of the store (ambient, chilled, and frozen).
• Maintain cleanliness of store and back room area.
• Train, schedule and supervise Personal Shoppers.
• Ensure all daily/weekly routines are adhered to to demonstrate due diligence with regard to legal compliance.
• Monitor/review the picking of orders to ensure time commitments are met.
• Bag grocery items and place into bins.
• Push filled cart (12 items per bin or lesser larger items 6 bins per cart) to the back room area to be staged on to hand trucks.
• Push loaded hand truck to the delivery truck.
• Load filled bins onto delivery truck.
• Ensure correct loading of truck.
• Other duties as assigned.

Qualifications

• Ability to follow company customer service procedures.
• Demonstrated prior customer service skills or related experience.
• Ability to interact with customers and co-workers.
• Ability to train teams of people.
• Demonstrate strong communication and leadership skills.
• Knowledge of Safeway is highly desirable.

Skills

• Excellent motivation and team working skills.
• Capable of working both on their own and as part of a team.

Benefits

• Dependent on length of service, hours worked and any applicable collective bargaining agreement, benefits include medical, dental, vision, disability and life insurance, sick pay (accrued based on hours worked), PTO/Vacation pay (accrued based on hours worked), paid holidays (9 days annually), bereavement pay, and retirement benefits (pension and/or 401k eligibility).

Pay

The pay range is $17.38 to $26.15 per hour, but no less than the local minimum wage. Starting rates will vary based on things like location, experience, qualifications and the terms of any applicable collective bargaining agreement.

Schedule

%Inside: 95% %Outside: 5% Temperature Extremes: N/A Chemicals: N/A Machines, Tools, And Equipment: Cart with bins, hand held computer with scan gun, hand truck, labels, cash register