164583 CASHIER
Houchens Food Group · Bowling Green, KY · 3 wk ago
On-siteCustomer ServiceFull-time
About the role
At Houchens Food Group, we are committed to providing our customers with quality products and exceptional service. We believe in fostering a collaborative and empowering environment for our employees where through teamwork, our goals are achieved.
Responsibilities
- Receive payment by cash, check, credit cards, vouchers, or automatic debits.
- Issue receipts, refunds, credits, or change due to customers.
- Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
- Greet customers entering store.
- Maintain clean and orderly checkout areas.
- Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
- Issue trading stamps and redeem food stamps and coupons.
- Resolve customer complaints.
- Answer customers' questions and provide information on procedures or policies.
- Cash checks for customers.
- Weigh items sold by weight to determine prices.
- Calculate total payments received during a time period and reconcile this with total sales.
- Compute and record totals of transactions.
- Sell tickets and other items to customers.
- Bag, box, wrap, or gift-wrap merchandise, and prepare packages for shipment.
- Process merchandise returns and exchanges.
- Request information or assistance using paging systems.
- Stock shelves, and mark prices on shelves and items.
- Compile and maintain non-monetary reports and records.
- Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately.
- Offer customers carry-out service at the completion of transactions.
- Observe scheduled shift hours as assigned by store manager and/or assistant manager.
- Abide by all city, county, state and federal regulations.
- Give all customers prompt and courteous service.
- Perform specific tasks as assigned by store manager and/or assistant manager.
- Notify the store manager and/or assistant manager of all cash discrepancies.
- Operate shift within Company guidelines to achieve sales and profit.
- Properly record all shift hours worked on the time clock.
- Verify and sign the time ticket report.
- Record all sales at time of purchase.
- Accurately record all markups, markdowns, spoilage and store use of merchandise according to company procedures.
- Prepare shift-checkout report at the end of shift according to Company procedures.
- Advise Store Manager and/or Assistant Manager of any personal situations or policy violations having a negative effect on store operations.
- Advise any other store cashier with problems concerning store operations to take with store manager and/or assistant manager.
- Follow company policy by maintaining a low cash drawer and utilizing the safe, as instructed by store manager and/or assistant manager.
- Complete shift-checkout report at appropriate times as instructed by store manager and/or assistant manager.
- Follow correct vendor check-in procedures, within company guidelines and as instructed by the store manager and/or assistant manager.
- Perform a variety of cleaning duties such as cleaning front windows, around check stands, clean out carts, sweep floors, dust shelves and lift and carry trash to outside containers.
- Clean parking lot and grounds surrounding the store.
- Perform other related duties and responsibilities as requested by management staff.
Qualifications
- Accountability - Ability to accept responsibility and account for his/her actions.
- Adaptability - Ability to adapt to change in the workplace.
- Autonomy - Ability to work independently with minimal supervision.
- Communication, Oral - Ability to communicate effectively with others using the spoken word.
- Creative - Ability to think in such a way as to produce a new concept or idea.
- Customer Oriented - Ability to take care of the customers’ needs while following company procedures.
- Detail Oriented - Ability to pay attention to the minute details of a project or task.
- Energetic - Ability to work at a sustained pace and produce quality work.
- Enthusiastic - Ability to bring energy to the performance of a task.
- Friendly - Ability to exhibit a cheerful demeanor toward others.
- Motivation - Ability to inspire oneself and others to reach a goal and/or perform to the best of their ability.
- Organized - Possessing the trait of being organized or following a systematic method of performing a task.
- Patient - Ability to act calmly under stress and strain, and of not being hasty or impetuous.
- Presentation Skills - Ability to effectively present information publicly.
- Reliability - The trait of being dependable and trustworthy.
- Time Management - Ability to utilize the available time to organize and complete work within given deadlines.
- Working Under Pressure - Ability to complete assigned tasks under stressful situations.