$16/hr. Remote Medical Call Center Customer Service Representative

Position Overview

Job Title: Healthcare Customer Service Representative
Pay: $16/hr. Weekly Pay plus Benefits
Schedule: 8am-9pm EST. M-Fri. (Must be able to work any 8hr Shift between the hours of operation)
Projected Start: TBD
Equipment Provided and shipped directly to your home.

Job Details

• Provide excellent customer service and patient support.
• Verify patient information.
• Answer inbound calls and may perform outbound calls assisting patients with their concerns regarding their prescription benefits.
• Gathering and reviewing patient billing and medical information.
• Operating according to the guidelines of the Federal Health Care Program.

Requirements

• Must have 1 year or more of RECENT call center experience. (NO EXCEPTIONS)
• Knowledge of medical terminology, HIPAA regulations, and patient privacy practices a PLUS!
• High attention to detail and accuracy in data entry
• Private, quiet, and distraction-free workspace
• Must be able to log in and work full scheduled shifts without interruptions
• Basic technical troubleshooting skills for common remote work issues
• High-Speed Internet with a wired connection is mandatory. (Mobile hotspots are not accepted)

Qualifications

• HS Diploma/Equivalent