148 - Desk Concierge - Methodist University Hospital - Full Time

Join Onsight Healthcare's Hospitality Team at Methodist University Hospital in Memphis, Tennessee.

Pay

$16/hour

Schedule

• Monday - Friday, 6:00 AM - 10:30 PM
• Full-time, weekends off
• Days and shifts might vary based on business needs and availability

Benefits

• Meaningful impact as part of a supportive team
• Professional growth in a dynamic healthcare environment
• Positive work environment that values teamwork, inclusivity, respect, and employee well-being

Requirements

• Over the age of 18 years old
• Eligible to work for any U.S. employer
• High school diploma or GED
• At least 1 year of strong in-person customer service experience
• Valid state driver’s license with a clean driving record
• Physical stamina to stand, walk, and lift moderate weights while working in an outdoor environment

Responsibilities

• Greet and assist visitors/residents — welcome guests, verify identity or appointments, and direct them appropriately
• Manage front desk operations — answer phones, respond to emails, handle mail/package deliveries, and maintain a clean, organized reception area
• Coordinate access and security — issue visitor badges or keys, monitor building entry, and follow security protocols to ensure a safe environment
• Provide information and support — answer questions about building amenities, local attractions, services, or policies, and troubleshoot issues as they arise
• Schedule and coordinate services — book reservations, arrange transportation, coordinate maintenance requests, or schedule appointments on behalf of residents/guests

About You

You have excellent interpersonal skills and a customer-focused mindset. You know how to de-escalate difficult situations and maintain a calm, composed attitude in a fast-paced environment. You are well-spoken, professional, and uphold an exceptional level of integrity and customer service.