1239 - CASHIER/SALES ASSOCIATE - NORMANDY

About the Role

The Store Associate supports the current and future goals within our Stores by adhering to all procedures and programs outlined in the Operations Division of GATE. They will participate in the daily operations of the store, including food service, and actively learn, participate, and train on all current and future programs while ensuring all employees uphold GATE standards.

Requirements

• Must be of legal age to sell alcohol and tobacco products
• Must successfully complete a pre-employment drug screening and background check
• Must be able to work a flexible schedule, including weekends and holidays
• Must have the ability to speak, read, write, and comprehend the English language at a level sufficient to communicate effectively with customers and team members
• Must be detail-oriented and have strong organizational skills
• Must be able to stand for extended periods of time
• Must be able to lift, carry, and move up to 50 pounds
• Must be able to perform repetitive movements over long periods of time
• Must be able to bend, kneel, stoop, and reach (including overhead)
• Ability to successfully work in varying and extreme temperatures

Job Knowledge

• Must possess basic reading, writing, and math skills, such as addition, subtraction, multiplication, and division
• Must be able to operate a personal computer
• Ability to understand and comply with company policies and procedures relating to robberies and the safe and proper handling of petroleum products

Responsibilities

• Adhere to a flexible schedule, including weekends and holidays, following GATE’s attendance policy
• Arrive to work on time and in proper attire, following GATE standards for uniform and appearance
• Attend all required training, safety courses, office, and departmental meetings
• Report any safety hazards and follow up to ensure correction, assisting in providing a safe work environment
• Reinforce, abide by, and interact with Federal, State, and Local laws, rules, and regulations, including company policy
• Utilize organizational skills to maintain a clean and well-stocked store for customers
• Perform minor repair and maintenance of store equipment
• Operate all equipment in accordance with assigned duties each day
• Handle all payments following GATE policies
• Prioritize GATE’s customers to ensure they continue to visit GATE stores
• Greet customers and assist with questions about products or services
• Provide positive interaction with customers by addressing inquiries and resolving complaints
• Ensure a friendly and efficient checkout experience
• Contribute to a positive and supportive team environment
• Communicate accurately and positively with customers and staff
• Demonstrate problem-solving and de-escalation skills
• Operate equipment such as cash register, money order machine, electronic lottery, Tach II safes, credit card machines, gasoline console, and emergency gasoline shutoff valve
• Perform store merchandising, including stocking shelves, pricing, blocking and fronting shelves, placing window banners, in-store P.O.S., and ensuring all products are in code
• All other duties as assigned by the Store Manager