1110 - CASHIER/SALES ASSOCIATE - REGENCY

About the Role

As a Store Associate at GATE, you will support the current and future goals of our Stores by adhering to all procedures and programs outlined in the Operations Division. You will participate in daily store operations, including food service, and ensure all employees uphold GATE standards. This role involves active learning, training, and monitoring progress on all current and future programs.

Requirements

• Must be of legal age to sell alcohol and tobacco products
• Must successfully complete a pre-employment drug screening and background check
• Must be able to work a flexible schedule, including weekends and holidays
• Must have the ability to speak, read, write, and comprehend English at a level sufficient to communicate effectively with customers and team members
• Must be detail-oriented and have strong organizational skills
• Must be able to stand for extended periods of time
• Must be able to lift, carry, and move up to 50 pounds
• Must be able to perform repetitive movements over long periods of time
• Must be able to bend, kneel, stoop, and reach (including overhead)
• Ability to work in varying and extreme temperatures

Qualifications

• Basic reading, writing, and math skills (addition, subtraction, multiplication, and division)
• Ability to operate a personal computer
• Understanding of and ability to comply with company policies and procedures relating to robberies and the safe handling of petroleum products

Responsibilities

• Adhere to a flexible schedule, including weekends and holidays, in line with GATE’s attendance policy
• Arrive to work on time and in proper attire, following GATE’s uniform and appearance standards
• Attend all required training, safety courses, and departmental meetings
• Report safety hazards and assist in maintaining a safe work environment
• Reinforce and abide by Federal, State, and Local laws, as well as company policies
• Maintain a clean and well-stocked store using organizational skills
• Perform minor repair and maintenance of store equipment
• Operate equipment such as cash registers, money order machines, electronic lottery, Tach II safes, credit card machines, gasoline consoles, and emergency gasoline shutoff valves
• Handle all payments following GATE policies
• Prioritize customer service to ensure a positive experience and repeat visits
• Greet customers, assist with inquiries, and resolve complaints
• Provide a friendly and efficient checkout experience
• Contribute to a positive and supportive team environment
• Communicate accurately and positively with customers and staff
• Use problem-solving and de-escalation skills as needed
• Perform store merchandising tasks such as stocking shelves, pricing, blocking and fronting shelves, placing window banners, and in-store P.O.S.
• Ensure all products are in code
• Complete all other duties as assigned by the Store Manager