11 PM Closing Expert

All About Target

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.

All About Closing

The Closing team continues the momentum from the team’s day of hard work to finish strong; they take care of the guest until the doors close each night. They prioritize based on guest needs, have a deep understanding of each leader’s vision for their business, and have fun with the team while executing closing routines.

What We Are Looking For

• You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with.
• You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.
• You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times).

Responsibilities

• Create an Easy, Inspiring and Friendly guest experience by delivering on the following commitments:
• Greet:
• 10ft: be friendly – smile, make eye contact, or wave
• 4ft: greet the guest, smile and initiate a warm, helpful interaction
• Help guests find what they need and/or resolve issues to ensure a smooth, easy shopping experience
• End every guest transaction with a sincere thank you
• Actively support team efforts and assist peers in other areas while maintaining a positive and respectful attitude
• Adjust to business and guest needs to deliver an easy and inspiring guest experience
• Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard
• Consistently execute closing routines to deliver a clean and organized store
• Support business area teams in completing closing tasks as dictated by daily priorities and guest traffic
• Support consistency in closing experience and routines in partnership with the Closing Team Leader or ETL
• Work in all departments to ensure sales floor is full, zoned and in stock for guests
• Follow processes accurately with attention to detail, monitor own progress and accurately prioritize tasks
• Operate powered equipment safely and only if certified
• Demonstrate a culture of ethical conduct, safety and compliance
• Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible
• Support guest services such as back-up cashier, order pick up (OPU), Drive-up (DU) Orders and Returns, and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws

Qualifications

• Welcoming and helpful attitude toward all guests and other team members
• Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed
• Work both independently and with a team
• Resolve guest questions quickly on the spot
• Willing to educate guests and engage around products and services
• Attention to detail and follow multi-step processes
• Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes

Benefits

We are proud to provide benefits that support you, your family and your future.

Health and well-being

Financial well-being

Paid time off

Education assistance

Market-leading pay

Team Target discount

Creating a culture of joy

We bring out the best in each other every day.

Inclusivity

We value diverse voices and approaches. We act with authenticity and respect. We create equitable experiences for all.

Connection

We build trusted relationships. We collaborate across business functions. We recognize and celebrate progress.

Drive

We do what is right for Target, our team and guests. We deliver results that matter. We continually learn by valuing progress over perfection.

Grow with Target

We are fully invested in your personal and professional growth because our people are our power.

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