1099 Smart Home Installation Technician

Key Responsibilities

• Perform scheduled installations of residential alarm security systems according to company standards and safety regulations.
• Verify proper system operation and conduct thorough testing to ensure optimal performance after installation.
• Conduct a walk through with the customer to confirm system placement and functionality.
• Educate homeowners on system use, features, and basic troubleshooting.
• Maintain a clean and organized job site, ensuring customer satisfaction.
• Maintain accurate records of installations and customer interactions.
• Manage a high volume of daily installations efficiently while maintaining quality and customer satisfaction.
• Maintain inventory of installation materials and equipment.
• Communicate effectively with dispatch, customers, and team members to coordinate appointments and resolve issues.

Requirements

• A high school diploma or equivalent; technical training or certifications preferred.
• Prior experience in alarm system installation, electrical, or related field highly desired.
• Excellent troubleshooting, problem-solving, and customer service skills.
• Ability to work independently and in a fast-paced, high-volume environment.
• Valid driver’s license and clean driving record required.
• Ability to lift up to 50 lbs. and work on ladders or in confined spaces.