1099 Program Manager (Scrum Master)

About the role

Nava is a consultancy and public benefit corporation dedicated to making government services simple and effective. Since 2015, Nava has helped federal, state, and local agencies tackle complex technology modernization challenges. Our team of experts guides agencies towards modern, secure, and reliable cloud infrastructure, enhancing digital products and services for the public.

What You'll Do

• Exceed the expectations of our government partners by cultivating strong, trusting relationships and maintaining high situational awareness at the agency level.
• Proactively detect risks and work collaboratively with the delivery team and program stakeholders to effectively resolve them.
• Engage our clients on a continuing basis to ensure their needs are met or exceeded, understand their vision, collaboratively solve issues, and communicate our progress transparently.
• Maintain awareness of the broader project landscape and potential for new opportunities and risks and grow your portfolio accordingly.
• Collaborate across projects and across the organization to proactively anticipate and solve problems across delivery.
• Support the creation of delivery environments built on mutual trust between government partners and our team.
• Scale efforts through a team of project managers and other functional delivery leads.
• Manage all the contracts and finances on within your portfolio in coordination with the finance team and coordinate necessary contract modifications.
• Set and uphold standards for delivery excellence and client service.
• Apply Nava's policies and guidance at the program level (E.g. utilization guidance).
• Participate in developing on and delivering company objectives and key results.

Required Skills

• Scrum Master experience leading ceremonies.
• Experience with Custom Software or Cloud infrastructure programs/projects.
• Experience working with or for government agencies.
• Experience with growing agile development teams and the challenges of managing a project at scale.
• Experience using agile frameworks like scrum, kanban, or SAFe and familiarity with agile development practices such as continuous integration and continuous delivery.
• An empathetic communicator and relationship builder – you take a service-oriented approach to supporting the program team and our clients.
• Adaptable problem solving and ability to deal with multi-dimensional challenges involving many organizations, processes, cultures, and technologies.
• Highly organized and care deeply about building and growing a sustainable, culture-conscious business.
• A strategic approach to delivery planning and contract management over the medium-term and long-term.
• An iterative approach to execution that emphasizes rapid team progress.
• Able to maintain broader situational awareness beyond the immediate team.
• Excellent written and verbal communication skills.

Desired Skills

• Program Management experience within a government space.
• Experience launching new production systems with high public visibility.
• Experience with long term, complex, and ambiguous IT modernization efforts.
• Experience with using common project management tools like Jira and Confluence.
• Experience managing projects that provide production operations and support alongside ongoing product/feature development.

Other Requirements

• Legal authorization to work in the United States.
• Ability to meet any other requirements for government contracts for which candidates are hired.
• Work authorization that doesn’t require visa sponsorship, now or in the future.
• May be subject to a government background check or security clearance, depending on the contract.