10846 - Private Cloud Systems Engineer

Key Job Responsibilities

• Operate and manage cloud platform portals and associated cloud products
• Maintain and manage data center portal systems and rack space (colo) environments
• Monitor infrastructure systems including OpenStack, hypervisors, physical servers, and storage
• Support system changes following formal change management processes
• Troubleshoot and document system incidents and outages
• Manage system capacity and allocate infrastructure resources efficiently
• Prepare and execute change management plans for system configuration updates
• Collaborate with internal teams and respond to customer system-related inquiries
• Support infrastructure expansion projects including design and planning of new deployments
• Collaborate with the Cloud Operations Center (MSP vendor) for day-to-day infrastructure operations

Requirements

• Bachelor’s degree in Computer Science or a related field, or equivalent work experience
• Proven experience as a system engineer in enterprise or data center environments
• Hands-on experience operating infrastructure components such as Linux servers, x86 hardware, and storage systems
• Proactive and self-motivated with a willingness to learn and grow in cloud system operations
• Effective communication skills for working with global teams and customers

Preferred Qualifications

• Experience with virtualization platforms such as VMware, Hyper-V, or KVM
• Operational experience with OpenStack (plus) or Kubernetes (plus)
• Familiarity with automation tools such as Ansible, Terraform, or equivalent
• Experience using open-source monitoring tools including Prometheus, Grafana, and ELK Stack
• Knowledge of system health monitoring, performance tuning, and log analysis