1012 Grandiflora Dr. Bld 5 - Leland, NC - Assistant Store Manager [7-Eleven]

About the role

Performs and directs overall store management. Controls inventory and money control systems. Directs staff to ensure that customer service, product rotation, stocking, cleanliness, inventory, and any other management directives are maintained. Maintains standards of safety and security. Delegates and assists in training new team members. Maintains cash controls and bank deposits. Exceptional customer service is a major component of this position.

Responsibilities

• Greet customers and provide an exceptional experience on an ongoing basis
• Operate cash register, according to PMG standards, surrounding cash handling, record keeping, and paperwork
• Train, coach, and hold employees accountable
• Execute daily store tasks with speed, accuracy, and efficiency
• Report to the store in emergency situations: break-in, robbery, alarm setting, failure of staff to lock up and set alarm, etc.
• Remain drug-free and submit to random drug screens
• Conduct or delegate cigarette inventory counts, trend sheets, and other reports prescribed by upper management
• Follow and adhere to all policies regarding vendor check-in procedures, inventory reporting procedures, employee discipline procedures, and employee handbook procedures
• Communicate daily issues/challenges with management
• Ensure PMG policies and procedures surrounding safety and operational excellence are executed
• Perform work with integrity, honesty, and respect
• Support management with other assigned tasks
• Maintain business records and input all sales data into the computer system provided
• Manage store operations including cleanliness, customer service, inventory rotation, adequate stocking, ordering, and any other direct request from management
• Assist cashiers in sales transactions and operate a shift to include stocking, cash register, cleaning, and any other duties prescribed to the cashiers
• Supervise the maintenance of the parking lot, gasoline pumps, trashcans, lighting, and general machinery necessary to operate a convenience store

Requirements

• High school diploma or general education degree (GED), or college degree
• Basic math, cash-handling, and computer skills
• Previous restaurant, retail, hospitality, or customer-service experience
• Reliable transportation
• Schedule flexibility
• Strong customer service and communication skills