1-20- Program Manager

Key Responsibilities

• Provide strategic direction and leadership for the multi-agency program, ensuring alignment with organizational objectives and stakeholder priorities.
• Foster strong relationships with key stakeholders across participating agencies and partners, effectively managing expectations and resolving conflicts as they arise.
• Develop comprehensive project plans, timelines, and milestones, overseeing the execution of tasks and deliverables across multiple teams, external and internal.
• Identify potential risks and dependencies within the program, implementing mitigation strategies and contingency plans to minimize disruptions and ensure timely delivery.
• Optimize resource allocation across projects, balancing competing priorities and constraints to maximize efficiency and effectiveness.
• Support ADOR Budget Director in ensuring fiscal responsibility throughout the project lifecycle.
• Establish quality standards and metrics to assess the performance and outcomes of program activities, implementing continuous improvement initiatives as needed.
• Facilitate transparent communication and reporting mechanisms to keep stakeholders informed of program progress, milestones, and challenges.
• Foster a collaborative and high-performing team culture, providing mentorship, guidance, and professional development opportunities to program staff.
• Identify and use appropriate metrics and KPIs to effectively track project/program success.
• Ensure compliance with relevant regulations, policies, and standards governing IT programs, maintaining adherence to established governance frameworks.
• Drive project decision-making to the right level of the organization (Lean).
• Elevate significant issues to executives for resolution while keeping day-to-day decisions at the functional level to keep the project moving forward.

Requirements

• Proven experience (minimum 7 years) managing large-scale IT programs & projects, preferably in a multi-agency or government setting.
• Strong understanding of project management methodologies (e.g., Agile, Waterfall) and tools (e.g., Azure DevOps, Jira, Microsoft Project, Microsoft Office 365, Google Workspace).
• Exceptional leadership and interpersonal skills, with the ability to influence and motivate cross-functional teams and stakeholders that span company leadership, peers, contract personnel, other agencies, partner companies, and vendors.
• Demonstrated expertise in risk management, budgeting, and resource allocation within complex project environments.
• Excellent communication skills, both written and verbal, with the ability to convey concepts to both technical and non-technical audiences.
• PMP, PgMP, or similar certifications are preferred.
• Experience working with diverse teams and fostering inclusivity and collaboration in a multicultural environment.
• Fluency in reading, writing and speaking English.

Preferred Experience

• Experience working in a multi-agency or government setting.
• Experience with project management methodologies such as Agile and Waterfall.
• Experience with project management tools such as Azure DevOps, Jira, Microsoft Project, Microsoft Office 365, and Google Workspace.
• Experience with risk management, budgeting, and resource allocation within complex project environments.
• Experience with continuous improvement initiatives.
• Experience with transparent communication and reporting mechanisms.
• Experience with fostering a collaborative and high-performing team culture.
• Experience with identifying and using appropriate metrics and KPIs to track project/program success.
• Experience with compliance with relevant regulations, policies, and standards governing IT programs.
• Experience with driving project decision-making to the right level of the organization (Lean).
• Experience with elevating significant issues to executives for resolution while keeping day-to-day decisions at the functional level.

Skills

• PMP, PgMP, or similar certifications.

Education

• Bachelor's degree in Computer Science, Information Technology, Business Administration, or related field (Master's degree preferred).

Additional Information

• Fingerprint Clearance Card is required.
• 7-Year background check is required.
• This resource must reside in Arizona.