0844 Key Holder

About the role

The Keyholder operates as a limited Manager on Duty by maintaining the physical security of the store, under direction from the management team.

Responsibilities

• Maximizes profits and customer service by leading assigned category team and operating the store in adherence to all Company policies, procedures, and guidelines
• Operates the store as a limited Manager On Duty in conjunction with the management team
• Maintains the physical security of the store they are assigned, and in doing so is a key-holding member of management
• Ensures highest level of customer service and handles customer complaints to a satisfactory conclusion
• Maintains category merchandising and cleanliness and ensures operational efficiency
• Trains and develops Associates within category and facilitates cross-training for further development
• Facilitates effective communication to all store Associates through daily briefings and weekly and monthly meetings
• Drops off bank deposit and picks up change order as needed
• Picks up café grocery supplies (milk, baked goods, etc.) as needed
• Perform other duties as assigned

Core Competencies

• Strong verbal and written communication skills
• Action Orientation
• Interpersonal Skills

Qualifications

• High school diploma or equivalent
• Previous experience in a supervisor role
• 18 years of age or older
• Successful completion of all background screenings

Preferred Skills

• Computer and cash register skills

Physical and Environmental Requirements

• Must be able to stand and walk for extended periods of time
• Must be able to use hands/arms to operate a keyboard and telephone for repetitive motion activities
• Must be able to lift or team lift objects up to 50 lbs., with or without assistance
• Must be able to communicate using speech, sight, and sound with or without an assistive device
• Must be able to stand, walk, climb, bend, stoop, or crouch while performing daily activities of the job

Benefits

• Competitive pay with opportunities to earn performance-based incentives
• Medical, dental, and vision coverage, along with Healthcare and Dependent Care Spending Accounts
• Life insurance and disability coverage
• 401(k) plan with company matching contributions
• Generous paid time off
• Special discounts on books, gifts, toys, collectibles, and more
• Employee Assistance Program providing confidential counseling, resources, and support