066 - Bashas' Starbucks Asst. Team Lead - Tom Darlington & Carefree Hwy

Responsibilities

• Observe and support all store rules and company policies.
• Ensure compliance with safety regulations, health department and weights and measures requirements.
• Deliver legendary customer service to all customers by acting with a “customer comes first” attitude and connecting with the customer.
• Discover and respond to customer needs.
• Provide quality beverages, whole beans, and food products consistently for all customers by adhering to all recipe and presentation standards.
• Follow health, safety and sanitation guidelines for all products.
• Act with integrity, honesty, and knowledge that promote the culture, values, and the mission of both Bashas' and Starbucks.
• Maintain a calm exterior presence during periods of high volume or unusual events to maintain a clean and comfortable store environment.
• Anticipate customer and store needs.
• Follow Bashas' operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all members.
• Maintain a clean and organized workspace so that members can locate inventory and product as needed.
• Recognize and reinforce individual and team accomplishments.
• Assist with new member training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
• Maintain regular and consistent attendance and punctuality.
• All other related duties as assigned.

Qualifications

• Friendly and customer service oriented.
• Self-motivated, with a high attention to detail, quality and presentation.
• Skills to communicate effectively with coworkers and customers.
• Ability to work independently, effectively manage time and multitask in a fast-paced environment.
• Ability to read, understand and follow through on verbal and written directions.
• Reliable to meet required work schedule and adhere to company attendance policy.