06409 sales associate

About the role

The Color & Curl Concierge / Colour & Curl Specialist is a key role in driving the color & curl business. This individual is responsible for creating increased customer retention and loyalty, building lasting relationships, and providing color & curl/texture consulting services.

Responsibilities

• Determine customer color and care related needs and offer professional advice and recommendations.
• Communicate upward and cross functionally regarding calls, visits, orders, status of sales progress, follow-up plans and any assistance needed with customers, associates, and vendors.
• Ensure customer concerns and questions are resolved in a timely, appropriate, and effective manner.
• Maintain a high standard of color and curl merchandising, placement, store signage, and proper display techniques.
• Stay informed regarding emerging trends, remain agile in response to market changes, and build industry knowledge to share with business partners, while adapting personal sales techniques.
• Ensure all store opening and closing procedures are performed correctly with occasional responsibility to make bank deposits and complete cash handling or other monetary transactions.

Requirements

• One year retail or other sales-focused experience.
• Licensed cosmetologist highly preferred in US and Canada.
• Reliable transportation to effectively service designated store and market.
• Ability to travel to shows and/or sales meetings a minimum of 3 times a year.
• Strong business acumen and ability to read, interpret, and act on pertinent sales reporting.
• Working knowledge of retail sales, inventory control systems and visual merchandising is strongly preferred.
• Strong knowledge of POS applications.
• Comprehensive knowledge of computers, iPads, mobile devices and social media platforms.
• Commitment to working scheduled hours and flexibility to work additional hours based on changing business needs.
• Strong time management and organization skills and the ability to manage multiple projects at once.
• Ability to present a professional image and interact positively with the public.
• Strong written and verbal communication skills, at all levels within and outside the organization.
• Pass Color Certification Test within 60 days of hire to remain in position.

Qualifications

• Committed to working scheduled hours and has the flexibility to work additional hours based on changing business needs.
• May be required to work in other stores and in field at times.

Skills

• Strong business acumen and ability to read, interpret, and action on pertinent sales reporting.
• Working knowledge of retail sales, inventory control systems and visual merchandising is strongly preferred.
• Strong knowledge of POS applications.
• Comprehensive knowledge of computers, iPads, mobile devices and social media platforms.
• Strong time management and organization skills and the ability to manage multiple projects at once.
• Ability to present a professional image and interact positively with the public.
• Strong written and verbal communication skills, at all levels within and outside the organization.

Benefits

Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, or disability. SBH, Inc. is an Equal Opportunity Employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.