0601 - Sales Assistant

Claire's has safely pierced over 110 million ears worldwide and operates under a structured, step-by-step clinical piercing approach that prioritizes safety, sterility, and informed guest education at every stage of the service. Our Piercing Specialists complete structured certification and ongoing skill validation to ensure every piercing is delivered with precision, consistency, and confidence—especially for first-time and pediatric guests. As a global fashion brand rooted in self-expression, creativity, and fun, we bring the latest trends in accessories and professional piercing services to life through engaging retail experiences that empower customers to be their most authentic selves.

About the Role

As a Sales Associate, you are both a brand ambassador and a certified Piercing Specialist, delivering safe, professional piercing services while creating welcoming, energetic, and trend-forward experiences on the sales floor. You play a critical role in driving piercing and retail sales upholding Claire's Clinical Piercing Standards, and representing the brand with confidence, care, and precision. Through expert consultation, strong selling behaviors, and operational excellence, you help customers feel informed, confident, and excited—whether they're receiving their first piercing or building their next curated look.

Responsibilities

• Piercing Excellence | Clinical Standards
  • Deliver professional ear-piercing services in accordance with Claire's Clinical Piercing Standards and safety protocols.
  • Follow all sterilization, hygiene, and infection-prevention procedures with precision and consistency.
  • Educate guests and guardians through informed consent, eligibility screening, and clear aftercare instruction.
  • Maintain certification requirements and complete ongoing piercing skill development training.
• Customer Experience | Brand Ambassador

  Create welcoming, engaging, and trend-forward retail experiences that empower customers to express themselves.

Benefits

• Full-time employees: Medical, dental, and vision insurance; voluntary welfare plans; bonus plan eligibility; 401(k) match; vacation time; sick time*; and paid leave.
• Part-time employees: Voluntary welfare plans; 401(k) match; vacation time; sick time*; and paid leave in required states.

*For the State of Washington, all employees will accrue paid sick time at the rate of 1 hour for every 30 hours worked.

Pay

All positions will be compensated at or above the legally mandated minimum wage for the location in which work is performed. The final compensation will be determined by various factors such as relevant work experience, education, certifications, skills, and geographic location.