0515 Co Manager
Books A Million · Katy, TX · 3 wk ago
OTHRFull-time
About the role
The Co-Manager manages the day-to-day operation of the store as a Manager On-Duty in conjunction with the management team members to maximize sales and customer service and oversees the execution of the Merchandising plan to maintain compliance and store standards.
Responsibilities
- Maximizes profits and customer service by leading assigned category team and operating the store in adherence with all Company policy and guidelines
- Operates the store as the Manager On Duty in conjunction with the management team.
- Maintains the physical security of the store they are assigned, and in doing so is a key-holding member of management.
- Ensures highest level of customer service and handles customer complaints to a satisfactory conclusion.
- Maintains category merchandising and cleanliness and ensures operational efficiency.
- Trains and develops Associates and Leads.
- Facilitates effective communication to all store Associates through daily briefings and weekly and monthly meetings.
- Drops off bank deposit and pick up change order as needed
- Picks up café grocery supplies (milk, baked goods, etc.) as needed
- Consults with the General Manager on associate performance
- Performs other duties as assigned.
Requirements
- 21 years of age or older
- High school diploma or equivalent, some college preferred
- Previous experience in a supervisor role
- Successful completion of all required background screenings
- Must be able to stand and walk for extended periods of time
- Must be able to use hands/arms to operate a keyboard and telephone for repetitive motion activities
- Must be able to lift or team lift objects up to 50 lbs., with or without assistance
- Must be able to communicate using speech, sight, and sound with or without an assistive device
- Must be able to stand, walk, climb, bend, stoop, or crouch while performing daily activities of the job
Skills
- Interpersonal Skills
- Team Management and Development
- Action Orientation
- Strong verbal and written communication skills
- Computer and cash register skills
Benefits
- Medical, dental, and vision coverage, along with Healthcare and Dependent Care Spending Accounts to help you care for yourself and those who depend on you.
- Life insurance and disability coverage that provide peace of mind when you need it most.
- A 401(k) plan with company matching contributions to help you invest in your future with confidence.
- Generous paid time off so you can recharge, celebrate life's moments, and maintain a healthy work-life balance.