03769 Assistant Store Manager

About the role

The Assistant Manager is responsible for supporting the Store Manager in managing all aspects of the store, including brand, people, operations, and safety.

Responsibilities

• Brands: Supervise and support associates in achieving exceptional customer experiences that maximize sales and drive customer loyalty. Ensure all brand standards are met and resolve customer issues.

• People: Engage, train, and develop teams to achieve business objectives. Recruit and manage associates, fostering a diverse and inclusive workplace.

• Operations: Manage store processes, ensure compliance with company policies, and execute digital strategies. Handle inventory, payroll, and store operations.

• Safety/Loss Prevention: Maintain a safe store environment, enforce policies, and protect company assets.

Requirements

• High School Diploma or equivalent

• At least 18 years of age

• Minimum 3+ years retail sales/customer service experience

• At least 1+ year(s) prior management experience

• Ability to lead or support a team of associates

• Effective communication skills

• Scheduling availability to meet business needs

• Cosmetology license desirable but not required

Competencies

• Passionate Learner

• Desire to grow and learn

• Flexible Agile Adapter

• Talent Builder

• Effective Communicator

• Team Builder

• Customer Focused Partner

• Results Driver

• Strategic Thinker

• Problem Solver

• Decision Maker

Knowledge, Skills/Abilities and Requirements

• High School Diploma or equivalent

• 18 years of age or older

• 3+ years retail sales/customer service experience preferred

• 1+ year(s) prior management experience preferred

• Ability to lead or support a team of associates

• Effective communication skills

• Scheduling availability to meet the needs of the business

• Cosmetology license desirable but not required