03476 Assistant Store Manager

About the role

The Assistant Manager is responsible for supporting the Store Manager in managing and developing the store's team, ensuring optimal customer experiences, and maintaining brand standards.

Responsibilities

• 30% Brand: Supervise and plan associates' daily goals to maximize sales and customer loyalty. Ensure all brand standards are met and resolve customer issues.

• 30% People: Engage, train, and develop the team to achieve business objectives. Manage team performance, maintain positive relations, and ensure compliance with company policies.

• 30% Operations: Execute company processes, manage inventory, schedule employees, and ensure adherence to safety and loss prevention protocols.

• 10% Safety/Loss Prevention: Maintain a safe store environment, protect company assets, and ensure compliance with HAZMAT training and execution.

Requirements

• High School Diploma or equivalent

• At least 18 years of age

• Minimum 3+ years retail sales/customer service experience preferred

• At least 1+ year(s) prior management experience preferred

• Ability to lead or support a team of associates

• Effective communication skills

• Scheduling availability to meet business needs

• Cosmetology license desirable, but not required

Skills/Abilities and Requirements

• Passionate Learner

• Flexible & Agile Adapter

• Talent Builder

• Effective Communicator

• Team Builder

• Customer Focused Partner

• Results Driver

• Strategic Thinker

• Problem Solver & Decision Maker