02324 Assistant Store Manager

About the role

The Assistant Manager is responsible for supporting the Store Manager in all areas, including brand, people, and operations, while also taking primary responsibility when the Store Manager is not present.

Responsibilities

• Brands: Supervise and support associates in achieving exceptional customer experiences that maximize sales and drive customer loyalty. Ensure all brand standards are met, including merchandising, POS guidelines, marketing, back rooms, dress code, etc. Resolve customer issues and anticipate customer demands.

• People: Engage, train, and develop teams to achieve positive results. Recruit and hire associates, identify strengths and opportunities, and coach or counsel as needed. Maintain positive relationships with associates and keep them informed of relevant company information.

• Operations: Ensure the execution of all company processes, including training, management, analysis, and continuous improvement. Manage inventory, payroll, and store opening/closing procedures. Follow company directives and maintain compliance with HAZMAT training and execution.

Requirements

• High School Diploma or equivalent

• At least 18 years of age

• Minimum 3+ years retail sales/customer service experience preferred

• At least 1+ year(s) prior management experience preferred

• Ability to lead or support a team of associates to meet business objectives

• Effective communication skills

• Scheduling availability to meet business needs

• Cosmetology license desirable, but not required

Skills/Abilities and Requirements

• Passionate Learner

• Flexible & Agile Adapter

• Talent Builder

• Effective Communicator

• Team Builder

• Customer Focused Partner

• Results Driver

• Strategic Thinker

• Problem Solver & Decision Maker