02153 Assistant Store Manager

About the role

The Assistant Manager is responsible for supporting the Store Manager in all areas, including brand, people, and operations, while also taking full responsibility when the Store Manager is absent.

Responsibilities

• Brands: Supervise and support associates in achieving exceptional customer experiences that maximize sales and drive customer loyalty. Ensure all brand standards are met and resolve customer issues.

• People: Engage, train, and develop teams to achieve positive results. Identify strengths and opportunities for associates and address them through coaching or counseling. Maintain positive relationships with associates and keep them informed of relevant company information.

• Operations: Ensure the execution of all company processes, manage inventory, schedule employees, and follow through on company directives and projects.

Requirements

• High School Diploma or equivalent

• At least 18 years of age

• Minimum 3+ years retail sales/customer service experience preferred

• At least 1+ year(s) prior management experience preferred

• Ability to lead or support a team of associates

• Effective communication skills

• Scheduling availability to meet business needs

• Cosmetology license desirable, but not required

Qualifications

• Passionate Learner

• Flexible & Agile Adapter

• Talent Builder

• Effective Communicator

• Team Builder

• Customer Focused Partner

• Results Driver

• Strategic Thinker

• Big Picture Thinker

• Problem Solver & Decision Maker