0056 - Assistant Store Manager PT

About the role

Lids Sports Group is the largest licensed sports retailer in North America, featuring officially licensed headwear and apparel from collegiate and professional teams, alongside top brands. Assistant Store Managers are the heart and soul of the Lids brand, fostering the passion for sporting and fashion goods by meeting customer needs and ensuring a fun and inclusive environment.

Responsibilities

• Act as Manager on duty for any employee scheduling issues, customer complaints, etc. when Store Manager is not present.
• Manage store associates through thorough use of LIDS Training Programs, goal setting (for sales and tasks), and regular follow up when Store Manager is not present.
• Administer the progressive steps of discipline to include verbal and written warning in the absence of the Store Manager.
• Engage team members by creating a fun and productive environment, including helping them understand how their work supports company objectives and the success of the store and Lids overall.
• Contribute to a respectful and inclusive team environment by establishing supportive working relationships and adhering to Lids Brand Standards (e.g. company dress code, etc.).
• Responsible for scheduling and staffing the store including calling in associates to work in unexpected peaks when the Store Manager is not present.
• Participate in LIDS Training Programs, adhere to set goals (for sales and tasks) and regular follow up.
• Aid in recruiting and training store personnel on proper store operations and procedures.
• Avoid non-compliance with established company policies, procedures and guidelines including (but not limited to) safekeeping of company inventory, funds and property.
• Execute operations-focused company-level directives, promotions, and initiatives (e.g. from Lids HQ).
• Understand and adhere to Policies & Procedures Manual to maintain a safe work environment.
• Maintain store technology and equipment – MPOS, Lids Custom, etc. – by conducting daily audits, verifying continued functionality, facilitating updates and maintenance as instructed, or ordering repair as needed.
• Maintain store facilities, supplies, and services by executing service requests, assessing maintenance or repair needs, placing repair work orders, or replenishing store supplies.
• EFFECTIVELY manage cash, including accurate opening and closing of the till, using counterfeit protection practices, and consistent bank drops.
• EFFECTIVELY prepare store for inventory audits and support in performing them as needed to confirm inventory accuracy.
• Open and close the store as required following the procedures per the Operations P&P Manual.

Qualifications

• Established ability to produce sales results while minimizing loss.
• Strong interpersonal skills and the ability to communicate verbally in a clear professional manner.
• Ability to work unsupervised.

Skills

• Established ability to produce sales results while minimizing loss.
• Strong interpersonal skills and the ability to communicate verbally in a clear professional manner.
• Ability to work unsupervised.

Benefits

• Employee discounts and perks.
• Career development opportunities and professional training programs.
• A collaborative, innovative, and team-oriented work environment.
• Early Wage Access options to provide added financial flexibility.

Pay

Compensation is commensurate with experience.

Schedule

Hours are typically 8:00 AM - 6:00 PM, Monday through Saturday.

What We Offer

• Employee discounts and perks.
• Career development opportunities and professional training programs.
• A collaborative, innovative, and team-oriented work environment.
• Early Wage Access options to provide added financial flexibility.

Physical Demands & Requirements

• Ability to occasionally lift up to 50 pounds.
• Ability to occasionally climb a ladder and work with hands overhead.
• Ability to constantly stand on shift.
• Ability to frequently walk on shift.
• Ability to frequently hear and communicate verbally with customers, employees, and other personnel.
• Ability to frequently visually observe the store and read written or digital information.
• Ability to frequently operate a computer and mobile Point-of-Sale system, as well as maneuver relative software programs.
• Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Additional Information

• Candidates must possess the experience, skills, physical abilities, and qualifications, with or without reasonable accommodation, to perform the essential duties of the role and must be able to meet all applicable employment standards.
• Being legally authorized to work in the United States or Canada is a pre-condition of employment for this position.
• Current or future employment-based visa sponsorship is not available for this role.
• We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.