0000007539.JUVENILE RESIDENTIAL OFF III.EMERGENCY SHELTER

About the Role

Functions as a lead Juvenile Residential Officer in providing direct supervision to youths in a 24‑hour residential facility and assists in the development and evaluation of residential programs. May assume divisional responsibility in the absence of the shift supervisor.

Responsibilities

• Provide direct day‑to‑day supervision to youths in a 24‑hour residential facility, ensuring health, safety, and welfare of each youth.
• Serve as lead juvenile residential officer and assume divisional responsibility when the shift supervisor is absent.
• Provide individual and group counseling to promote personal awareness of responsibilities and alternatives.
• Exercise critical judgment during crisis or potentially dangerous situations, conduct crisis‑intervention counseling, and notify the supervisor of concerns.
• Discipline youths by enforcing facility rules, document behavior and specific information, and forward records to appropriate personnel.
• Train and evaluate staff; maintain time and attendance records in the absence of a shift supervisor.
• Transport youths to and from appointments.
• Dispense required medication when the nurse or shift supervisor is unavailable, perform first aid/CPR, and restrain, chase, and/or carry unruly youths.
• Conduct inspections, rounds, and drills, including room checks and physical searches of youths.
• Perform other duties as assigned.

Qualifications

• Graduation from an accredited high school or GED program.
• Two (2) years of related work experience.
• Current Red Cross First Aid/CPR certification or obtainable within 90 days of hire.
• Must maintain 40 hours of training yearly.
• Must be 21 years of age or older.
• Valid Texas driver’s license with a good driving record.
• Pass an extensive background investigation.
• Mandatory drug testing prior to employment and random, unannounced drug and/or alcohol testing during employment.
• Willingness to work overtime, double shifts, and shift changes in a 24‑hour facility.
• May be transferred to another department, shift, location, or facility based on departmental needs.
• Considered essential personnel; may be held over or called back to work at any time.
• Must pass all portions (physical/written) of the Juvenile Academy and meet standards related to PREA and Ethics for applicable positions.

Knowledge, Skills & Abilities

• Effective oral and written communication skills.
• Ability to establish and maintain effective working relationships with employees, departments, and the public.
• Certification as required by applicable standards of the assigned facility/department.
• High tolerance for emotionally demanding and stressful work environments, including working with juveniles who may have committed dangerous or aggressive acts.

Physical & Environmental Requirements

Work inside a secured facility with potential exposure to hepatitis, tuberculosis, lice, and other diseases. Must be able to restrain and/or chase youths in accordance with policies and may be required to utilize a vehicle to transport youths.