0000001194.COMMUNICATIONS SUPERVISOR.SHERIFF-COMMUNICATIONS

Responsibilities

• Answers and responds to emergency 911 telephone calls and maintains inventory log of departmental communication equipment.
• Assists bureau commander with ensuring appropriate staffing is available on all shifts, to include scheduling staff, monitoring performance, and resolving day-to-day issues.
• Communicates extensively between other law enforcement agencies relative to warrant confirmations, stolen vehicles, wanted persons, missing persons, criminal history checks, and other subjects.
• Ensures all equipment, including emergency response equipment is functional and preventative maintenance and repair occurs in a timely manner.
• Performs other duties as assigned or required by department.

Qualifications

• Education and experience equivalent to an Associates Degree.
• Two (2) years of directly related experience as a certified Telecommunicator with the Dallas county Sheriff’s Department or 75 semester hours of college from an accredited college.
• Ability to understand and carry out moderately complex oral and written instructions;
• Organize and process work and work schedules;
• Establish and maintain effective working relationships with other County employees, employees of other law enforcement agencies, and the general public.
• Ability to manage staff that operates computer/data entry terminals, and/or other office equipment as required.
• Must be trained in law Enforcement telecommunications procedures and obtain TCOLE instructor certification to use the TLETS/NLETS, TCIC, NCIC and other computer systems (Computer Aided Dispatch System, Management Information System, Mobile Data Computer System).